Delivery and Dispatch

Royal Mail - Free Vape E-Liquids shipping Vape Chaos
Order cut-off time: 4:00PM (Monday to Friday)

Royal Mail Tracked 24®

We anticipate that your order will be delivered within 24 hours of dispatch. Orders placed between Monday and Friday before 4:00 pm will be dispatched on the same day. For orders placed over the weekend, they will be dispatched on Monday and delivered on Tuesday.

Order cut-off time: 4:00PM (Monday to Saturday), 2:00PM (Sunday)

Click & Collect

We anticipate that your Click & Collect order will be ready for collection within a few hours of your purchase. Once you've placed your order, our team will swiftly pack your order. You will receive an email notification as soon as your order is ready for collection at your chosen Vape Chaos shop.

Shipping MethodsPriceOver £35
Royal Mail Tracked 24®£5.55FREE
Click & Collect - Vape Chaos FolkestoneFREEFREE
Click & Collect - Vape Chaos RamsgateFREEFREE

General Delivery Information

Please be advised that your order will be dispatched from our Vape Chaos shops located in Kent. For tracking purposes and to provide you with an approximate delivery time, we may share your telephone number and/or email address with the designated courier.

Should your order not reach you within 7 working days after dispatch, we kindly request that you contact us, referencing your order number in all correspondence.

It is imperative that you verify the accuracy of your delivery address details, as we will not be able to replace or resend any orders due to inaccuracies supplied by you.

While we consistently strive for delivery excellence, it's essential to note that Vape Chaos cannot be held accountable for undelivered packages. In the event of any delivery complications, please rest assured that we will work closely with the courier service to swiftly address and resolve them.

If your order has not yet been dispatched and you need to make changes, you can reach us at 01843 584903 or contact us via our dedicated contact page.

For real-time order tracking and status updates, please visit

Please be aware that all delivery times are estimates and are contingent upon standard operating procedures. Occasionally, unforeseen circumstances beyond our control may disrupt these procedures, potentially affecting delivery times.

For further information regarding Dispatch & Deliveries, please reach out to our Customer Service team via our 'contact us' page at

To access details about our Returns policy and the terms and conditions of using our website, please visit the respective pages linked below.

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