Terms and Conditions

Welcome to Vape Chaos, a trading name of Action Vape Ltd (Company Number: 12402545), registered at 19 High Street, Ramsgate, England, CT11 9AG. By using our website, you agree to these Terms and Conditions, including our Privacy Policy. Please read these terms carefully before accessing or using our site.

1. Age Restriction

You must be aged 18 or over to use our website and purchase our products. By accessing and using this site, you confirm that you meet this age requirement.

2. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. Please review our Privacy Policy for further information.

3. Website Use

a. You agree not to engage in any activity that may interfere with or disrupt the functionality of our website, including but not limited to hacking, distributing malware, or engaging in any unlawful activities.

b. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for any activities that occur under your account. We are not liable for any unauthorized use of your account.

4. Product Information

a. We make every effort to provide accurate product descriptions and information on our website. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.

b. Product images may vary from the actual product, and we do not guarantee that the images accurately represent the product.

5. Orders and Payment

a. All orders placed through our website are subject to acceptance and availability.

b. We reserve the right to refuse or cancel orders for any reason, including but not limited to product availability, errors in product pricing or descriptions, or suspicion of fraudulent activity.

c. Payment for orders is processed securely through our trusted payment processors. We do not store your payment information.

6. Shipping and Delivery

a. We rely on third-party courier services, such as Royal Mail, for order delivery. We are not responsible for delays, losses, or damages that occur during transit. However, we will assist you in resolving delivery issues to the best of our ability.

7. Returns and Refunds

Please review our Returns and Refunds Policy for detailed information on our return and refund procedures.

8. Limitation of Liability

a. To the extent permitted by law, we exclude all representations, warranties, conditions, and other terms that may apply to our website and its content.

b. We are not liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits or revenue, arising out of or in connection with your use of this website.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our website or services, please contact us using the Contact Us page at www.vapechaos.co.uk.

Thank you for choosing Vape Chaos. We appreciate your business and trust in our products and services.